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Shipping

Shipping
  1. Shipping Rate

    US packages go by UPS, USPS First Class Mail and USPS Priority Mail. Canadian shipments are going by USPS International Airmail. Usually ships the same business day.

    All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.

    Continental United States
    Delivery Methods Delivery and Service Charges Minimum Charge Cost/Incremental Unit Maximum Weight Allowed Delivery Days
    UPS or USPS First 1 Lb $ 8 $ 0.9 / 1 Lb 50 Lb About 5 business days
    Remarks: The shipping and delivery costs for Alaska, Hawaii, Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of $10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.

    Canada
    Delivery Method Delivery and Service Charges Minimum Charge Cost/Incremental Unit Maximum Weight Allowed Delivery Days
    USPS Canada First 24 Oz $ 8 $ 1 / 4 Oz 4 Lb About 10-14 business days
    First 4 Lb $ 22 $ 1.5 / 1 Lb 64 Lb



    The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.

    **These rates are for USA and Canada shipments only!**
     The same day shipping! Fast shipping!

    Notice:

    • Our delivery charges listed on the website only cover Continental United States and Canada. For other international orders, please follow links below:

    • If the shipment is returned to us due to insufficient or incomplete address provided by you, we will have to re-charge you the re-shipment postage. So, please make sure the address is complete, including business name and suite number if the postal address is a business complex, and proper suburb name. When the 2nd Delivery and Service Charges are required for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted, nor would they be returned.

    Please e-mail us before you send us check or money order. Please write Please write down Oder Number at the back of your Check or Money Order. Please let us know when you send it out.

    For personal and company checks, please allow up to ten (10) bank working days after receipt for clearance of funds before your order is processed.

    2. It is our goal to provide our customer 100% satisfaction. If, for any reason, you are not satisfied with our product, return the product(s) to us within 15 days and we will refund the full product price (no shipping cost will be refunded unless it is proved that the return is a result of our error). But we reserve the right to charge a 25% restocking charge

  2. Terms and Conditions
    The following terms and conditions apply to the sale of products by us to customers through our Internet web sites. Please read the following terms and conditions carefully before using the site as no other terms apply. By using or accessing this site, you acknowledge that you have read and agreed to these terms.
  3. Disclaimer and Limitation of Liability to the web site
    Our web site and the material therein are provided as is. We make no representations or warranties, either express or implied, of any kind with respect to our web site, our operations, contents, information, and materials. We expressly disclaim all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for any particular purpose. Your agree that our web, its directors, officers, employees or other representatives shall not be liable for damages arising from the operations, contents or use of the site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation to direct, indirect, compensatory, special, incidental, punitive and consequential damages.
  4. Disclaimer and Limitation of Liability to Products Sold
    Except otherwise specified, all of our products are guaranteed against defects for 30 days from the delivery date. Except as expressly stated herein, we make no representations or warranties, either expressed or implied, of any kind with respect to products sold on this site. Except as expressly stated herein, we expressly disclaim all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to our web arising from any product sold on the web site shall be the price of the product ordered. In no event shall our web, its directors, officers, employees, and representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
  5. Use
    We grants you permission to view this site for your own personal use provided that you agree to and accept without modification the notices, and conditions set forth in the 'Terms and Conditions'. The terms and conditions herein may not be altered, supplemented, or amended by the use of any additional documents that purport to be an agreement of the parties. Any attempt to supplement or amend this document of to enter an order for products that is subject to additional or altered terms and conditions shall be null and void.

  6. Products and Orders
    We continually update and revised the products that it sells through this site. As such, products may be discontinued at any time and differences between what is shipped and what is described may occur on occasion. While we will use all reasonable efforts to fulfill any and all orders it receives, we cannot guarantee the availability of a particular product displayed on the site.

  7. Warranty and Return Policy
    We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship. Our detailed warrant policy is as follows:
    (1) We warrant our products for 1 year under normal, non-commercial use. During the first ninety (90) days from the date of purchase, we will repair or replace any defective product.
    (2) After ninety (90) days and up to one (1) year of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid (prepaid satchel or stamps would not be accepted, nor would they be returned). A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
    (3) The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.
    (4) For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
    (5) For battery pack or battery related products, warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
    (6) Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
    (7) If you have changed your mind and want to return the items for a refund, you can contact our Customer Service Department via email to obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. For items returned within thirty (30) days from purchase, arrangement can be made for exchange, credit or refund at our discretion. Products returned for refund or exchange MUST: be 100% complete and undamaged, contained in original packaging, including all manuals, blank warranty cards and other accessories which you have purchased from us. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery. Our policy is to refund the purchase price (not including shipping and handling costs).
    (8) This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).
    General Return Policy

    It is our goal to provide our customer 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or e-mail and have your invoice handy. We will try our best to solve your problem. If you return the product(s) to us within 15 days, we will refund you the full product price (no shipping cost will be refunded unless it is proved that the return is a result of our error). Prior to returning a product, email us for a RMA and complete the instructions on how to ship the product(s) back to us. Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased. All returns are for credit only and must be made within fifteen (15) days after the invoice date. We reserve the right to charge a twenty-five percent (25%) restocking fee.

    It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if you want to return the product for any reason.

  8. General Ordering Policy
    Your receipt of an order confirmation from us does not signify our acceptance of your order. We reserve the right at any time after receipt of your order confirmation to accept or decline your order for any reason. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to the credit card used in the order for the amount charged. Certain orders placed must obtain pre-approval with an acceptable method of payment, as established by our billing department. We may require additional verifications or information before processing and shipping any orders.

  9. Return Merchandise Authorization (RMA) Procedures
    • Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please e-mail us at order@cheap-pda-battery.com to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).
    • Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.
    • Shipped within thirty (30) days: Products must be returned within thirty (30) days after the issuance of the RMA. Packages received after the 30th day will not be accepted and will be returned to the customer.
    • Repack in original packaging: Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products which you purchased from us must be returned 100% complete, including all components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer
    • It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if they want to return the product for any reason.


    Contact Us
    Email: order@cheap-pda-battery.com
    Mailing Address: